FAQ — PD Legal Services

Question 1

What is PD Legal Services?

Accepted Answer

PD Legal Services is a professional document filing and process service company. We help individuals and businesses file documents with California courts and serve legal documents on parties. We are not a law firm.

Question 2

Are you a law firm?

Accepted Answer

No. PD Legal Services is not a law firm and does not provide legal advice or legal representation. Use of our services does not create an attorney-client relationship. If you need legal advice, please consult a licensed California attorney.

Question 3

What courts do you serve?

Accepted Answer

We file with California small claims courts and California Superior Courts. We also handle filings with the California Supreme Court where applicable. For process service, we serve throughout California.

Question 4

How long does filing take?

Accepted Answer

Filing timelines depend on the court and the type of document being filed. We process orders promptly after receipt, but we cannot guarantee specific turnaround times. Courts set their own processing schedules. If you have a filing deadline, please include it in your order.

Question 5

What is process service?

Accepted Answer

Process service is the formal delivery of legal documents (such as a summons and complaint) to a party in a legal proceeding. California law requires that certain documents be formally served before a court case can proceed. We provide professional process service to individuals, businesses, and registered agents.

Question 6

What if the service address is wrong?

Accepted Answer

The customer is responsible for verifying the accuracy of every service address before submitting an order. Once a process server is assigned, travels to the address, or makes an attempt, the $150 service fee is nonrefundable — even if the address is incorrect, outdated, or incomplete. A corrected or different address requires a new $150 service order.

Question 7

Do you guarantee court acceptance of filed documents?

Accepted Answer

No. We cannot guarantee that a court will accept any document for filing. Courts may reject documents for various reasons, including formatting issues, missing information, or procedural requirements. We are not responsible for court rejections.

Question 8

What is your refund policy?

Accepted Answer

All sales are final. Service fees are nonrefundable, except where otherwise required by applicable law. Once a process server is assigned and makes an attempt, the process service fee is nonrefundable regardless of outcome. Please review our All Sales Final Policy for complete details.

Question 9

How do I track my order?

Accepted Answer

You can track your order status on our Order Status page. Customer account login and real-time tracking will be available in a future update.

Question 10

Can I combine filing and process service in one order?

Accepted Answer

Yes. You may combine any filing service with process service in a single order. Your total will be the applicable filing fee plus $150 for each service address. Select all services you need when completing the intake form.

Frequently Asked Questions — PD Legal Services

Frequently Asked Questions